[et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.27.6″ _module_preset=”default” custom_padding=”100px|60px|100px|60px|false|false” custom_padding_tablet=”40px|40px|40px|40px|false|false” custom_padding_phone=”30px|20px|30px|20px|false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_row _builder_version=”4.27.6″ _module_preset=”default” width=”65%” custom_padding=”||||false|false” hover_enabled=”0″ global_colors_info=”{}” custom_padding_last_edited=”on|phone” sticky_enabled=”0″ width_last_edited=”on|phone” width_tablet=”100%” custom_padding_tablet=”|40px||40px|false|false” custom_padding_phone=”|20px||20px|false|false” width_phone=”100%”][et_pb_column type=”4_4″ _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.26.1″ _module_preset=”default” custom_margin=”||0px||false|false” custom_padding=”||50px||false|false” border_color_bottom=”RGBA(255,255,255,0)” global_colors_info=”{}”]<\/p>\n
When you complete your reservation, you accept these Terms and any other ones that you\u2019re provided with during the booking process.<\/p>\n
[\/et_pb_text][et_pb_divider color=”#901b1b” _builder_version=”4.27.6″ _module_preset=”default” width=”50px” locked=”off” global_colors_info=”{}”][\/et_pb_divider][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” hover_enabled=”0″ global_colors_info=”{}” custom_margin_last_edited=”on|phone” sticky_enabled=”0″ custom_margin_tablet=”30px||||false|false” custom_margin_phone=”30px||||false|false”]<\/p>\n
[\/et_pb_text][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” custom_margin=”0px||||false|false” custom_margin_tablet=”0px||||false|false” custom_margin_phone=”|0px||0px|false|false” custom_margin_last_edited=”on|tablet” custom_padding=”20px||30px||false|false” custom_padding_tablet=”||60px||false|false” custom_padding_phone=”||20px||false|false” custom_padding_last_edited=”on|desktop” global_colors_info=”{}”]<\/p>\n
By booking this experience with consumption and\/or purchase of alcohol, you represent that you are at least 18 years of age.<\/p>\n
Clients must notify Le Ruisseau<\/span> of late arrival if more than 15 minutes from their scheduled start time. If you are late this time will be taken off the allocated time for the experience and will end at the scheduled time. No discounts will be awarded for late arrivals.<\/p>\n The following cancellation limitations will apply for Le Ruisseau<\/span> experiences.\u00a0<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.27.4″ _module_preset=”default” width=”65%” custom_padding=”||||false|false” global_colors_info=”{}” width_tablet=”100%” width_last_edited=”on|phone” custom_padding_tablet=”|40px||40px|false|false” custom_padding_phone=”|20px||20px|false|false” custom_padding_last_edited=”on|phone” width_phone=”100%”][et_pb_column type=”4_4″ _builder_version=”4.19.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_toggle title=”Guided Tours” icon_color=”#000000″ toggle_icon=”||fa||900″ open_icon_color=”#000000″ open_toggle_icon=”||fa||900″ _builder_version=”4.27.6″ _module_preset=”default” title_font_size=”5px” background_color=”RGBA(255,255,255,0)” custom_margin=”10px||10px||false|false” custom_margin_tablet=”|0px||0px|false|false” custom_margin_phone=”|0px||0px|false|false” custom_margin_last_edited=”on|phone” custom_padding=”0px|0px|4px|0px|false|false” custom_padding_tablet=”0px||4px||false|false” custom_padding_phone=”0px||4px||false|false” custom_padding_last_edited=”on|tablet” border_width_all=”0px” border_color_all=”RGBA(255,255,255,0)” border_width_bottom=”1px” border_color_bottom=”#423E3D” locked=”off” global_colors_info=”{}”]<\/p>\n The following cancellation limitations will apply. Cancellations or modifications to the reservation can be made up until 24 hours of the scheduled experience time without penalty. Cancellations made within 24 hours will incur a fee of 30$ per guest. Refunds can only be made to the purchaser and the amount will be refunded directly to the original method of payment. If Client fails to show up for their reserved experience no refund will be given.\u00a0<\/span><\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Exclusive Picnic” icon_color=”#000000″ toggle_icon=”||fa||900″ open_icon_color=”#000000″ open_toggle_icon=”||fa||900″ _builder_version=”4.27.6″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” custom_margin=”10px||10px||false|false” custom_margin_tablet=”|0px||0px|false|false” custom_margin_phone=”|0px||0px|false|false” custom_margin_last_edited=”on|phone” custom_padding=”0px|0px|4px|0px|false|false” custom_padding_tablet=”0px||4px||false|false” custom_padding_phone=”0px||4px||false|false” custom_padding_last_edited=”on|tablet” border_width_all=”0px” border_color_all=”RGBA(255,255,255,0)” border_width_bottom=”1px” border_color_bottom=”#423E3D” locked=”off” global_colors_info=”{}”]<\/p>\n The following cancellation limitations will apply. Cancellations or modifications to the reservation can be made up until the day of the experience without penalty. Refunds can only be made to the purchaser and the amount will be refunded directly to the original method of payment. If Client fails to show up for their reserved experience on the reserved day no refunds will be given.\u00a0<\/span><\/p>\n [\/et_pb_toggle][et_pb_toggle title=”Self Guided Tastings” icon_color=”#000000″ toggle_icon=”||fa||900″ open_icon_color=”#000000″ open_toggle_icon=”||fa||900″ _builder_version=”4.27.6″ _module_preset=”default” title_font_size=”5px” background_color=”RGBA(255,255,255,0)” custom_margin=”10px||10px||false|false” custom_margin_tablet=”|0px||0px|false|false” custom_margin_phone=”|0px||0px|false|false” custom_margin_last_edited=”on|phone” custom_padding=”0px|0px|4px|0px|false|false” custom_padding_tablet=”0px||4px||false|false” custom_padding_phone=”0px||4px||false|false” custom_padding_last_edited=”on|tablet” border_width_all=”0px” border_color_all=”RGBA(255,255,255,0)” border_width_bottom=”1px” border_color_bottom=”#423E3D” locked=”off” global_colors_info=”{}”]<\/p>\n The following cancellation limitations will apply. Cancellations or modifications to the reservation can be made up until the day of the experience without penalty. Refunds can only be made to the purchaser and the amount will be refunded directly to the original method of payment. If Client fails to show up for their reserved experience on the reserved day no refunds will be given.\u00a0<\/span><\/p>\n [\/et_pb_toggle][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” custom_margin=”0px|16px|||false|false” custom_margin_tablet=”0px||||false|false” custom_margin_phone=”|0px||0px|false|false” custom_margin_last_edited=”on|tablet” custom_padding=”10px||60px||false|false” custom_padding_tablet=”||60px||false|false” custom_padding_phone=”||20px||false|false” custom_padding_last_edited=”on|desktop” border_width_top=”1px” border_color_top=”RGBA(255,255,255,0)” global_colors_info=”{}”]<\/p>\n We reserve the right to charge the client the total replacement value for any items or possessions that are missing, broken, altered or show signs of being used beyond what is considered normal wear for the duration of the experience. If a client fails to return any items used during their experience including wine glasses, picnic blankets & baskets to the boutique following their experience, the Client authorizes Le Ruisseau to charge the total replacement value for any items missing or damaged on the credit card used to process this order.<\/p>\n You agree that Le Ruisseau may, from time to time, send you emails updating you on products and experiences, marketing materials and promotional offers via email. You may opt-out of such communication by contacting info@levignobleduruisseau.com.<\/p>\n [\/et_pb_text][et_pb_divider color=”#901b1b” _builder_version=”4.27.6″ _module_preset=”default” width=”50px” locked=”off” global_colors_info=”{}”][\/et_pb_divider][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” global_colors_info=”{}” custom_margin_tablet=”30px||||false|false” custom_margin_last_edited=”on|phone” custom_margin_phone=”30px||||false|false”]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=”4.27.6″ _module_preset=”default” custom_margin=”0px||||false|false” custom_margin_tablet=”0px||||false|false” custom_margin_phone=”|0px||0px|false|false” custom_margin_last_edited=”on|tablet” custom_padding=”20px||30px||false|false” custom_padding_tablet=”||60px||false|false” custom_padding_phone=”||20px||false|false” custom_padding_last_edited=”on|desktop” border_width_top=”1px” border_color_top=”RGBA(255,255,255,0)” global_colors_info=”{}”]<\/p>\n In accordance with applicable laws, wine, alcohol, or any other alcoholic beverage will not be served to any person under the legal drinking age, even with the authorization or presence of a parent or legal guardian.<\/p>\n For any reservation modifications or cancellations, please contact our team at <\/span>restaurant@levignobleduruisseau.ca<\/span>. <\/span>Any cancellation made less than 24 hours prior to the reservation time will incur a fee of 10$ per person. <\/span>Le Ruisseau reserves the right to charge these fees to the credit card used to secure the reservation.<\/span><\/p>\n Tables will be held for a maximum of 15 minutes following the scheduled reservation time. After this period, Le Ruisseau reserves the right to release the table without notice.<\/p>\n Guests acknowledge that pets are not permitted inside the restaurant. <\/span>Only recognized service dogs are permitted in accordance with applicable regulations.<\/span><\/p>\n [\/et_pb_text][et_pb_divider color=”#901b1b” _builder_version=”4.27.6″ _module_preset=”default” width=”50px” locked=”off” global_colors_info=”{}”][\/et_pb_divider][et_pb_text disabled_on=”on|on|on” _builder_version=”4.27.6″ _module_preset=”default” custom_margin=”||0px||false|false” custom_padding=”||0px||false|false” disabled=”on” global_colors_info=”{}” custom_margin_tablet=”30px||||false|false” custom_margin_last_edited=”on|phone” custom_margin_phone=”30px||||false|false”]<\/p>\n [\/et_pb_text][et_pb_text disabled_on=”on|on|on” _builder_version=”4.27.6″ _module_preset=”default” custom_margin=”0px||||false|false” custom_margin_tablet=”0px||||false|false” custom_margin_phone=”|0px||0px|false|false” custom_margin_last_edited=”on|tablet” custom_padding=”20px||30px||false|false” custom_padding_tablet=”||60px||false|false” custom_padding_phone=”||20px||false|false” custom_padding_last_edited=”on|desktop” border_width_top=”1px” border_color_top=”RGBA(255,255,255,0)” disabled=”on” global_colors_info=”{}”]<\/p>\n The Client can cancel or modify their reservation free of charge up until 30 days before arrival. If the Client cancels or modifies within 30 days prior to arrival up until 72 hours prior to arrival, they will be charged 50% of total price. All cancellations and changes must be received at least 72 hours prior to expected arrival or a penalty equal to the full amount of the reservation will be charged. If Client wishes to modify their reservation within 30 days prior to arrival for different dates, subject to availability at no additional cost to the Client, their reservation will be transferred to a Non-refundable rate.\u00a0 In case of no-show, the Client will be charged the full amount of the reservation. To cancel or modify your reservation, please contact Ch\u00e2teau Ste-Agn\u00e8s via email at reservations@chateausteagnes.com or by phone at +1 438 488 9092.\u00a0<\/p>\n We reserve the right to charge the Client the total replacement value for any items or possessions that are missing, broken, altered or show signs of being used beyond what is considered normal wear for the duration of their stay. Any damage to property, rooms, fixtures, furnishing, and equipment whether accidental or willful, is the responsibility of the registered guest for each particular house or suite.<\/span>\u00a0Any costs associated with repairs and\/or replacement will be charged to the credit card of the registered guest. In extreme cases, criminal charges will be pursued.<\/span><\/p>\n Theft of the following valuables but not limited to these items will be charged to the credit card of the registered guest based on the following replacement costs per item missing: Bath Towel 30$; Hand Towel 20$; Face Towel 10$; Bath Mat 20$, Shampoo Bottle 20$, Conditioner Bottle 20$, Nespresso Machine 350$; and\/or Marshall Speaker 400$.<\/p>\n The Client agrees that no parties or other festivities are to take place in the houses or suites. \u00a0<\/p>\n The Client agrees that no smoking is allowed inside any of the houses or suites. We reserve the right to charge the Client a minimum fee of $1000 for cleaning and restoration charges in addition to their stay if the Client does not respect our non-smoking policy. Any additional fees will be charged to the credit card of the registered guest.<\/span><\/p>\n The Client agrees that pets are not allowed in the houses or suites. Unauthorized pets may result in <\/span>a flat charge of $500.00 + any extraordinary cleaning charges. Any additional fees will be charged to the credit card of the registered guest.<\/span><\/p>\n You agree that Ch\u00e2teau Ste-Agn\u00e8s<\/span> may, from time to time, send you emails updating you on products and experiences, marketing materials and promotional offers via email. You may opt-out of such communication by contacting info@chateausteagnes.com.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" Terms & conditions When you complete your reservation, you accept these Terms and any other ones that you\u2019re provided with during the booking process.ExperiencesLegal Drinking Age By booking this experience with consumption and\/or purchase of alcohol, you represent that you are at least 18 years of age. Late arrivals Clients must notify Le Ruisseau of […]<\/p>\n","protected":false},"author":1,"featured_media":1047,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-497","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nCancellation & no shows<\/h3>\n
Clients obligation<\/h3>\n
Email opt-in<\/h3>\n
Restaurant<\/h2>\n
Legal drinking age<\/h3>\n
Modifications & cancellations<\/h3>\n
Late arrivals<\/h3>\n
No pets allowed<\/h3>\n
Stays<\/h2>\n
Cancellation & no shows<\/h3>\n
Clients obligation<\/h3>\n
No Parties<\/h3>\n
No Smoking<\/h3>\n
No Pet allowed<\/h3>\n
Email opt-in<\/h3>\n